.png)
PRIVACY POLICY
A Legal Disclaimer
Tim Lee & Friends ("we," "our," or "us") values the privacy of our users and is committed to protecting the personal information that you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services. By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We collect information that you voluntarily provide to us during your interaction with our website and services. This information includes names, email addresses, and telephone numbers. We collect only the information necessary to provide our services effectively and maintain communication with our users. For participants under 18 years of age, we require and obtain parental or guardian consent before collecting any personal information. We implement additional security measures specifically designed to protect youth data in compliance with applicable laws and regulations.
1.2. Cookies and Tracking Technologies
Our website utilizes cookies and similar tracking technologies to enhance your browsing experience and improve our services. These technologies help us understand how users interact with our website, remember your preferences, and provide a more personalized experience. We employ three primary types of cookies: essential cookies necessary for website functionality, analytics cookies to understand site usage patterns, and preference cookies to remember your settings. Users maintain the right to control cookie settings through their browser preferences, though disabling certain cookies may limit access to some website features.
2. Use of Information
The information we collect is used to process your orders and transactions, provide customer service, and improve our website and services. We may use your email address to send marketing communications, from which you can opt out at any time. We also use collected information to send important account updates and service-related notifications. All information is handled with appropriate security measures and is accessed only by authorized personnel who require this information to perform their duties.
3. Information Protection
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption protocols, and strict data handling procedures. We regularly review and update our security practices to maintain the safety of your information. Access to personal information is restricted to authorized staff members who have agreed to maintain confidentiality. Our payment processing is handled through secure, encrypted channels to ensure the safety of your financial information.
4. Marketing Communications
When you provide your email address, you may choose to receive updates, newsletters, and marketing communications from Tim Lee & Friends. Every marketing email we send includes an unsubscribe option, and we honor all opt-out requests promptly. You may update your communication preferences at any time through your account settings or by contacting us directly. We maintain records of user communication preferences to ensure compliance with your choices.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Retention periods vary based on the type of information and legal requirements. When information is no longer needed, it is securely deleted or anonymized. You may request the deletion of your personal information at any time, subject to our legal obligations and legitimate business needs.
6. Your Rights
You maintain specific rights regarding your personal information. These include the right to access your personal information, request corrections to your data, opt-out of marketing communications, and request data deletion. You may also receive your data in a portable format. We will respond to any requests regarding your personal information within a reasonable timeframe, typically not exceeding 30 days.
6. Third-Party Services
Tim Lee & Friends maintains a strict policy against selling personal information to third parties. While we may engage trusted service providers for essential operations, these providers must adhere to our privacy standards and are prohibited from using your information for their own purposes. We carefully select and monitor all service providers to ensure the protection of your data.
7. Updates to Privacy Policy
We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last Updated" date at the top of this Policy. Significant changes will be communicated through email to registered users or through notices on our website. Your continued use of our services after such modifications constitutes acceptance of the updated Privacy Policy.
8. Contact Information
For any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at info@timleeandfriends.com. We strive to address all privacy-related inquiries promptly and thoroughly, typically responding within two business days.